Head of Service

Job Title: Head of Service

Salary: Up to £85,000 per annum dependent on experience

Hours: Full-Time, Permanent

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!

We are looking for a Head of Service to join our team at Options Autism (Part of the Outcomes First Group) at Underley Garden in Kirkby Lonsdale.  The role has become available due to the promotion of the current post holder. Someone who has passion, drive and commitment to deliver inspirational leadership to a multi-disciplinary staff team across a school, children’s home and health and therapy team would be perfect for this role. The new Head of Service needs to be someone who builds outstanding relationships with young people across the spectrum of need.

About the Group

We are part of Options Autism (Part of the Outcomes First Group) and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and children’s homes nationally. Our specialist SEN provision, coupled with our expertise within residential care means we offer thousands of vulnerable children and young people across the UK a holistic, wraparound care, residential and education service, empowering them with everything they need to flourish. It is by no accident that 94% of our homes are rated as Outstanding or Good.

We welcome staff who share our commitment to help children experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and are given every opportunity to extend their skills.

About the Role

In the Outcomes First Group, we put the child’s needs first aiming to exceed expectations, promoting as much independence as possible and nurturing a fun, family atmosphere. As Head of Service, you will provide inspirational and motivational leadership with a primary focus on quality. You will set strategy, working with the team to balance care, therapeutic and educational initiatives, delivering a multi-disciplinary approach that maintains a fun and nurturing environment whilst achieving for the children.

Working with the Regional Director and Governors, you will ensure the school, health and therapy service and children’s home has effective management and the required team capability to further develop and continually improve.

You will be joining an experienced and committed staff team and will have the opportunity to help set the direction of a successful school and children’s home that is unique in its region. You will have access to shared best practice, an unrivalled peer group and a wealth of experience across all the Outcomes First Group Schools and Residential Services.

Who are we looking for?

We are looking for a strategic leader who shares our values, inspires and motivates our staff, and delivers outstanding support, care and outcomes to the young people we serve. You will lead by example as a visible presence, interacting and engaging with the cross disciplinary team within the School, Children’s Homes, and the wider Group.

We are interested in applications from senior staff who have proven and significant experience in SEN teaching, as well as experience of working in a residential setting, and a working knowledge of Children’s Homes Regulations and Care Standards. You will understand the challenges within the education and care provisions and you will champion the advantages of an integrated approach. As Head of Service you will be accountable for regulatory compliance and safeguarding.

We are looking for someone who knows how to bring a creative and innovative approach to improving performance and support for our pupils and their families. As an excellent communicator, you will act as an ambassador and will have demonstrable experience of working in partnership with parents, commissioners, local authorities and other stakeholders.

In return for your experience and commitment, we offer outstanding career opportunities within the wider Outcomes First Group. You will have access to best practice, a network of great Headteachers, Care Leaders and experts and the chance to shape the future and ongoing development of the school and children’s home.

Why work for us

  • “Your Wellbeing Matters”  – an employee support programme for physical and mental wellbeing
  • Employee Rewards Hub  – discounts and deals
  • Continuous professional development & training for a clear career path
  • Opportunity to enrich the lives of young people and make a positive difference
  • Be part of a fantastic team who work hard together and support each other
  • No two days are ever the same


Outcomes First Group are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS.

We expect all our employees and volunteers to share this commitment and strive to achieve the best outcome possible for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.